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FAQ

​​​​​​GENERAL INFORMATION

1. Where can I find the library?
2. What kind of library is it?
3. What are the opening hours?
4. Who can use the library?
5. What can I do at the library?  


STACKS

1. What items can I find at the library?
2. What newspapers are available at the library?
3. What journals are available at the library?
4. How can I find out what are the most recent acquisitions?
5. Can I recommend the acquisition of a book? How?  


SERVICES

1. What services does the library offer?
2. Are the services free of charge?
3. Who can I turn to if I need help with research?
4. Can I bring my own books or computer to the library?
5. Can I make photocopies?
6. Can I scan documents?
7. Can I print something out at the library?
8. Are there guided tours of the library?  ​


REGISTRATION AND LOANS

1. How can I become a library user?
2. Can a minor become a library user?
3. Why do I need a library card?
4. What items can I borrow?
5. How can I find an item in the library?
6. How many items can I borrow at the same time?
7. How long is the loan period?
8. How can I extend the loan period?
9. What happens if I do not bring back an item on time?
10. Can I reserve a book that is currently on loan?  


CATALOGUE

1. Does the library have a catalogue?
2. Does the catalogue show if a book has been borrowed?
3. Can I reserve an item currently on loan?
4. Can I make searches in other library catalogues?
5. Is there a journal catalogue?  


INTERNET

1. Can I use the Internet?
2. Can I print something out at the library?
3. Can someone help me use the Internet?
4. Can I use my own laptop?




GENERAL INFORMATION


1. Where can I find the library?
The library is situated at viale Druso 1 in Bolzano, in the EURAC building (map).  

2. What kind of library is it?
The library is comprised of the EURAC Library and the ECO Library. The EURAC Library collects recent publications on the EURAC’s areas of specialisation. The ECO Library is the largest library in South Tyrol specialising in ecology and environment.  

3. What are the opening hours?
The library’s opening hours are Monday to Friday from 9am to 6pm.  

4. Who can use the library?
Everybody has access to the library. The general public can borrow any of the ECO Library’s items and consult in the reading room all items from the EURAC Library’s stacks.  

5. What can I do at the library?
You can search for items in OPAC (the library's online catalogue), consult the stacks in the reading room, borrow items from the ECO Library, make photocopies, surf the Internet, or study at the one of the library's work desks.  


STACKS


1. What items can I find at the library?
You can find both print media (books, journals and newspapers) and electronic media (CDs, CD-ROMs and DVDs).  

2. What newspapers are available at the library?
You can find local, national and international newspapers from the preceding two weeks and various weekly newspapers that are kept for a period of six months. A complete list can be viewed here.  

3. What journals are available at the library?
The library has at its disposal numerous journals that are all searchable within OPAC. Alphabetical and topical lists of the current journals are available.  

4. How can I find out what are the most recent acquisitions?
You can restrict your search on specific topics or time period here.  

5. Can I recommend the acquisition of a book? How?
To suggest a new book, you can fill out this form and send it to the library. The suggestions will be evaluated in accordance with the library’s acquisition policy.  


SERVICES


1. What services does the library offer?
Items from the library’s stacks can be either consulted (EURAC Library) or borrowed (ECO Library). Moreover, the library has an information service, three computers with Internet access, a photocopy machine, two OPAC-enabled computers (for catalogue research in the reading room) and numerous reading desks.  

2. Are the services free of charge?
All the services are free of charge, except for the use of the Internet, printer and photocopying machine. You can check the fee rates here (Italian - German)  

3. Who can I turn to if I need help with research?
The library staff is at your disposal at the information and loan desks. Ask a librarian for more information.   ​

4. Can I bring my own books or computer to the library?
Yes, of course. You are only asked  to inform the library staff at the information and loan desks.  

5. Can I make photocopies?
It is possible to make black-and-white photocopies as permitted by statutory provisions (for personal use and maximum 15% of a volume). You can buy copy cards at the information desk.  

6. Can I scan documents?
Currently  there is no scanner is available to the general public at the library.  

7. Can I print something out at the library?
You can print in black and white from the Internet-enabled computers. This service is subject to fee (Italian - German).  

8. Are there guided tours into the library?
The library offers guided tours of the library for groups and individuals, scheduled and by appointment. Anyone interested in the structure and services of the library can make an appointment.  


REGISTRATION AND LOAN


1. How can I become a user of the library?
To register as a user of the library, you have to fill in a registration form (Italian - German) and be in possession of a valid identity card. A library card is then given to the user; it is needed for loan of the library’s items and for use of the Internet.  

2. Can a minor become a library user?
Yes, minors (under the age of 18) need to fill in the respective registration form (Italian - German​​) that has to be signed by their legal guardians. They also need a valid identity card.  

3. Why do I need the library card?
You need the library card to borrow the ECO Library’s items and  for the use of  the Internet.  

4. What items can I borrow?
You can only borrow items from the ECO Library’s stacks. The EURAC Library’s items can only be consulted in the library reading room.  

5. How can I find an item in the library?
You can search in the OPAC online catalogue, by looking directly at the items in the shelves of the reading room, or by asking for help at the info and loan desks.  

6. How many items can I borrow at the same time?
You can borrow up to 10 items at the same time.  

7. How long is the loan period?
The loan period is 30 days; it can be extended a maximum of two times, but only if the item has not been reserved by another user.  

8. How can I extend the loan period?
If the item is not reserved by another user, you can extend its loan period before it expires via your online user account. You can also extend the loan period by telephone (0471 055066) or by e-mail (library@eurac.edu).  

9. What happens if I do not bring back an item on time?
If you return the items too late, overdue fines will be applied (see current fee rates: Italian - German).  

10. Can I reserve a book that is currently on loan?
Via the OPAC catalogue you can reserve a book that has been borrowed. Upon its return, the book will be set aside for you for a period of two weeks.  


CATALOGUE


1. Does the library have a catalogue?
The library has an online catalogue called OPAC that can be consulted at the two computers in the reading room or  online.

2. Does the catalogue show if an item has already been borrowed?
OPAC  shows the status of each item. Therefore, it is possible to see if an item is available, borrowed (and until when), if it is being reshelved, or if has just been ordered.  

3. Can I reserve an item that has already been borrowed?
Via OPAC,  you can reserve a book that has currently on loan to another user.  Upon its return, the book will be set aside for you for a period of two weeks.  

4. Can I make researches in other library catalogues?
Via MetaOPAC, you can consult also other South Tyrolean scientific library catalogues (Library of the Free University of Bolzano, etc.)  

5. Is there a journal catalogue?
The journals are in the OPAC online catalogue like all the other items. Moreover, lists of journals in pdf format can be consulted.  


INTERNET


1. Can I use the Internet?
The library has at its disposal three computers with Internet access. To use this service you need to be a registered user of the library and adhere to the terms of use. The service is subject to a fee (Italian - German).  

2. Can I print something out at the library?
You can print in black and white from the computers with Internet access. This service is subject to a fee (Italian - German).

3. Can someone help me use the Internet?
You need to have your own basic knowledge of the Internet. 

4. Can I use my own laptop?
You can use your laptop in the library area. Use of the wireless network however is reserved for EURAC staff and members of the scientific network of South Tyrol.

CONTACT
Drususallee 1/Viale Druso 1
39100 BOZEN-BOLZANO
Tel. +39 0471 055 066
Fax. +39 0471 055 069
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HOW TO REACH US

 
CONTACT

Viale Druso, 1 / Drususallee 1
39100 Bolzano / Bozen - Italy
Tel: +39 0471 055 055
Fax: +39 0471 055 099
Email: info@eurac.edu
Partita IVA: 01659400210
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