KnowTerm

Business communication: a new frontier of competitiveness

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The project aims at analysing different processes within businesses, from communication (e.g. what kind of language is used?) to knowledge acquisition (e.g. how are translations managed?) and management (e.g. how are roles distributed?). The final goal is to find and describe the tools and strategies that may change organisational practices so as to favour innovation, quality of work and productivity. If adequately supported by effective tools and strategies, any business organisation does indeed strive to enhance its adaptability to economic and technological innovation and thus to achieve higher productivity.

Publications
Small- and medium-sized enterprises in a multilingual region: best practices in multilingualism or missed opportunities?
Chiocchetti E (2018)
Journal article
European Journal of International Management

https://doi.org/10.1504/EJIM.2018.089040

https://hdl.handle.net/10863/7263

Multilingual Knowledge Management for South Tyrolean Businesses: Practical Suggestions for a Bilingual Region
Chiocchetti E, Zanasi L, Ralli N (2016)
Contribution in book
Le plurilinguisme et le monde du travail: Entre besoins, défis et stratégies / Plurilingualism and the Labour Market: Language needs, challenges and strategies

https://hdl.handle.net/10863/7691

Knowledge Management in Multilingual Areas: Practical Recommendations for SMEs
Chiocchetti E (2016)
Basingstoke: Palgrave Macmillan
Contribution in book
The ins and outs of business and professional discourse research: reflections on interacting with the workplace

https://hdl.handle.net/10863/8594

SMEs in historically bilingual regions facing multilingual communication: best practice approaches or unexpected challenges?
Chiocchetti E (2016)
Vienna: University of Vienna
Conference proceedings article

Conference: 20th European Symposium on Languages for Special Purposes (LSP 2015) | Vienna | 8.7.2015 - 10.7.2015

https://hdl.handle.net/10863/8127

Comunicazione d'impresa in Alto Adige: indagine sulle strategie di gestione del multilinguismo nelle PMI insediate in un territorio di contatto linguistico
Chiocchetti E (2015)
Bologna: University of Bologna
PhD thesis

More information: http://amsdottorato.unibo.it/7195/

Sprachliche Dienstleistungen im Unternehmen: Fachkräftebedarf und Bildungsbedürfnisse
Chiocchetti E, Ralli N (2013)
Bozen: EURAC
Report

https://hdl.handle.net/10863/20302

Fabbisogno professionale e formativo dei servizi linguistici nelle imprese
Chiocchetti E, Ralli N (2013)
Bolzano: EURAC
Report

https://hdl.handle.net/10863/20301

CONOSCERE - COMUNICARE - CRESCERE: 9 strategie di knowledge management per le imprese altoatesine
Chiocchetti E, Farina R, Ralli N, Zanasi L (2013)
Bolzano: EURAC
Report

https://hdl.handle.net/10863/20300

9 Wissensmanagementstrategien für Südtiroler Unternehmen
Chiocchetti E, Farina R, Ralli N, Zanasi L (2013)
Bozen: EURAC
Report

https://hdl.handle.net/10863/20299

Multilingual Communication in South Tyrolean Businesses
Chiocchetti E (2011)
Conference proceedings article

Conference: 18th Symposium on Language for special Purposes (LSP 2011) | Perm | 20.8.2011 - 26.8.2011

https://hdl.handle.net/10863/20550

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